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Worlde of Legends Privacy Policy

The Official Privacy Policy for Worlde of Legends™


This Privacy Policy was last updated January 1, 2019

  1. PURPOSE.
    1. This privacy notice discloses the privacy practices for www.worldeoflegends.com.
    2. This privacy notice applies solely to information collected by this website.
    3. This Privacy Policy will notify you of the following:
      1. What personally identifiable information is collected from you through the website,
      2. how that information is used, and
      3. with whom that information may be shared.
  2. IDENTIFICATION.
    1. For purposes of this policy:
      1. Worlde of Legends™ shall be known as "WoL™";
      2. "WEBSITE" refers to www.worldeoflegends.com;
      3. "SERVICE" includes customer service, web forms, human resources, submission processing, and all presented information; and
      4. "PRODUCT" includes any and all items, whether physical or electronic, purchased on WEBSITE.
    2. WEBSITE, SERVICE, and PRODUCT shall be known collectively as "OUR CONTENT".
  3. APPLICATION OF THIS PRIVACY POLICY. This Privacy Policy applies to all Websites operated or controlled by Worlde of Legends™ including www.worldeoflegends.com. USING OUR CONTENT, YOU CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND TO OUR PROCESSING OF PERSONAL INFORMATION FOR THE PURPOSES STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE DO NOT USE OUR CONTENT.
  4. COLLECTED INFORMATION
    1. WoL™ collects information from you on a voluntary basis when you:
      1. create a profile to participate in WoL™ community features if such features are available
      2. create an account if such accounts are available
      3. participate in WoL™ sponsored tournaments or other organized play
      4. shop at one of our affiliate online stores (including www.drivethrurpg.com)
      5. give credit card information to make purchases from OUR CONTENT
      6. enter a shipping and billing address when making a purchase
      7. participate in contests, events, or promotions
      8. send questions or comments to WoL™ customer service or other departments
      9. submit your resume to us online
      10. fill out online surveys
      11. submit ideas for inclusion in products
      12. exchange any other correspondence with WoL™
    2. While WoL™ may collect credit card data from its customers from time to time, it will also use third party credit card processing companies to process your payment transactions. When using such a third party processing company, WoL™ will not have access to your credit card data. The requested information may include personal information such as your name, email address, birth date, telephone number, and home address. In addition, we may request demographic information such as your age, gender, and household data.
    3. WoL™ also collects information from you at other points of OUR CONTENT, as described below:
      1. Public Communication Platforms. Message Boards, Forums, Blogs and Social Networking.
        1. WoL™ may provide message boards, blogs and other public forums on the Websites for exchanging information and social networking. Please note that any information, user content or any other materials that you post on our Websites, including any information from Your Profile that you choose to make public, will be available for any user of that service to read, and are therefore no longer private and may be disclosed without limitations as to use by a third party. If you post information, materials or other content on the Websites or other public forum, you are providing information that can be collected and used by others that you do not know, for their own purposes, including the distribution of unsolicited communications.
        2. If you wish to review, correct, or delete content or information you have publicly posted through our message boards, forums, or blogs, if such services are available, you may do so by visiting the individual post and selecting the “Edit” or “Delete” options. Alternatively, you may contact us here on this website with your request. Please note that removal of this content or information from public view does not guarantee complete or comprehensive removal. After your removal request has been honored, we may retain copies of the content or information you have previously posted on our servers. Additionally, we are not required to remove your posted content or information if it has been rendered anonymous or if we are required by law to retain it.
      2. Online Stores. Visitors purchasing goods and services through one of our affiliate online stores will need to provide a valid credit card number and expiration date, in addition to name, mailing address, phone number and email address.
      3. Promotions. To participate in some of our promotions, you may be asked to provide an email address or screen name, so that we can let you know if you won a prize. For other WoL™ promotions, we may request your name and home address in order to send you products or information by regular mail.
      4. Customer Service. When you contact customer service you may be asked to provide us with personal information such as your name, telephone number, address and email. We collect this information as part of our customer service efforts and it is used to confirm your identity, respond to your inquiry or comments, for training purposes, and to assist us in providing better products and services.
      5. Resumes. Personal information collected from resumes is not subject to this Privacy Policy. However, we can assure you that such information will be used solely for the purpose of accepting and evaluating candidate submissions for job postings.
      6. Online Surveys. In order to improve the user experience at our Websites, we may employ online surveys for visitors to volunteer anonymous demographic information about themselves and provide us feedback about why they visit our Websites and what we can do to make them better. Sometimes these surveys are conducted via social media. Information collected through these surveys is anonymous; we cannot identify who is submitting the information or tie it to other personally identifiable information a user may have provided us through another means.
    4. Whatever the activity may be, we will only collect information to the extent it is reasonably necessary to fulfill your requests and our legitimate business objectives. If you do not want to submit personal information when requested, you will not be able to access certain areas on our Websites or take advantage of certain features of our Products. However, you do not need to provide personal information to WoL™ in order to use our Websites.
  5. SOCIAL MEDIA
    1. You can also engage with our content on or through third-party social networking websites, such as Facebook, Instagram, and Twitter (or third-party social media plug-ins and applications). When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information from your social media profile (e.g., name, email address, photo, gender, birthday, location, your list of friends, people you follow and/or who follow you, the posts or the ‘likes’ you make) to deliver the content or as part of the operation of the application. We may also obtain non-personally identifiable information (e.g., content viewed, game performance, high scores, and information about advertisements within the content you have been shown or may have clicked on) from your interaction with our content.
    2. When you provide information from your social media account, it can help enable us to do things like:
      1. give you exclusive content,
      2. personalize your online experience with us within and outside our Websites (and or applications), and
      3. contact you through the social networking Websites or directly by sending you the latest news, special offerings, and rewards. By doing so, you consent to the use of this information in accordance with this Privacy Policy. When you provide personal information to us through an application, on our Websites, or on social networking websites, it may be publicly viewed by other members of these websites and we cannot prevent further use of the information by third parties.
    3. Through some social networking websites’ privacy settings, you can control what data you share. For more information about how social networking websites handle your personal information, please refer to their respective privacy policies and terms of use.
  6. CLEAR GIFs, COOKIES, AND IP ADDRESSES
    1. Clear GIFs, sometimes called "web bugs" or “pixel tags,” or “web beacons” are file objects, usually a graphic image such as a transparent one pixel-by-one pixel GIF (Graphics Interchange Format, one of the two most common file formats for images on the Web), that are placed on a web page or in an email message to monitor user behavior. The GIF tells us the IP address of the computer that fetched our page, the URL of the page the GIF is on, the time the page was viewed, the type of browser used, and it can also identify a previously set cookie value, and how and where a user accessed a website. This anonymous information is returned by the clear GIF to a WoL™ affliate and we use this information to accurately count visitors across our Websites and understand how they navigate and use our network of Websites. We not combine information gathered through clear GIFs with your personal information.
    2. We may use "cookies" to enhance your experience at our Websites and to understand how you interact with our Websites, products and services. Cookies are pieces of information that we place on your computer to help us accurately understand how many consumers are visiting a particular site, how often they visit that site and what content they are most interested in viewing. For example, a cookie will allow us to remember certain things based on your Internet Protocol or "IP" address (an IP address is the string of numbers that identifies each sender or receiver of information that is sent across the Internet), such as the time and duration of your visits, how you navigated through our content and where you exited a particular site. To learn more about how we use cookies, please visit our Cookie Policy.
    3. WoL™ WEBSITE may collect IP addresses for the purposes of system administration, to report aggregate information to our advertisers, and to audit the use of our Websites. When visitors request pages on one of our Websites, our servers log the visitors' IP addresses. We do not normally link IP addresses to anything personally identifiable, which means that a user's session will be logged, but the user remains anonymous to us. We can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our community rules, Code of Conduct, or posted Terms of Use, or to protect our Products, customers, or others.
  7. LOG FILES.
    1. Other information that may be passively collected by WoL™ is in the form of log-files that record web site activity and gather statistics about web users' browsing habits.
    2. These entries, if used, are generated anonymously, and help WoL™ determine (among other things) how many and how often users have visited our Websites, which pages they've visited, and other similar data. We also use the log file entries for our internal marketing and demographic studies, so we can constantly improve the online services we provide you. These logs, when utilized, are usually generated by third party affiliates such as Google or web hosting providers.
  8. WHO COLLECTS INFORMATION AND HOW IT IS USED.
    1. We, or our third party partners and service providers, collect information you provide through our Websites or when you interact with us. We may use the information you submit to us to send you advertising or promotional materials including information about new products, contests, features and enhancements, special offers and other events of interest. We may also use your personal information for our internal research and demographic studies, so we can constantly improve our products and services. The demographic information (e.g., age and gender) you provide us is collected by WoL™ and may be disclosed in aggregate to third parties. This aggregate demographic information cannot be used to personally identify you or your computer.
    2. Third parties who fulfill online services such as hosting or customer service may collect the personal information you provide through our Websites. These third parties will not use your personal information for any purpose other than to provide the related services, and have agreed to maintain confidentiality, surveys, security, and integrity of your personal information.
  9. INFORMATION SHARING.
    1. WoL™ may share your information with its related entities including its parent and sister companies. WoL™ may also share personal information with third party service providers who assist us with operating our Websites or provide us with various services (e.g. organized play, community operations, online product fulfillment, prize payments, email services, marketing and promotional services, or technical support). These entities will not use your personal information for any other purpose than that for which it was received by WoL™, and they agree to maintain the confidentiality, security and integrity of all information (personal or otherwise) they receive from us.
    2. WoL™ also may disclose your personal information in order to fulfill a service to you. For example, if you are entering a contest, we may use your personally identifiable information in order to fulfill the terms of that promotion. This means that we may share the information for prize fulfillment purposes or mail carriers. Also, if you make a purchase on one of our Websites, your credit card data may have to be disclosed to an unaffiliated third party payment processing company as necessary to complete your purchase (for example, to process your credit card). In the event that such data is shared, WoL™ will take all reasonable steps to ensure applicable third parties adequately protect the data.
    3. We may disclose personal information in the good faith belief that we are required to do so by law including, but not limited to, disclosure to law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or us to legal liability.
    4. Except as set forth herein, WoL™ does not sell or rent personal information collected from and about its customers (including children under 13) to third parties. However, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, WoL™' customer information may be transferred to WoL™' successors or assigns.
  10. INTERNATIONAL TRANSFERS OF INFORMATION.
    1. WoL™’ servers reside in the United States. If you choose to provide us with personally identifiable information (e.g., through email, account creation, participating in WoL™ sponsored tournaments or other organized play, or by contacting customer service), such information may not only be shared with our partners, affiliates, and third party service providers (as provided in this policy), it may also be transferred across borders, and from your country or jurisdiction to other countries or jurisdictions around the world.
    2. If you reside in the European Union or in countries with laws governing data collection and use that differ from the United States, please note that by providing WoL™ with your personally identifiable information, you are expressly consenting to the transfer of your personally identifiable information to the United States as well as other jurisdictions where WoL™ conducts business or provides services.
  11. LINKS TO THIRD-PARTY WEBSITES
    1. To provide relevant information not found on our Websites and to facilitate online shopping, WoL™ may provide links from our Websites to third party Websites.
    2. We encourage our users to read third party Websites' privacy policies before submitting personal information.
  12. OPT-OUT.
    1. f you do not want WoL™ to send you information about products, services or events, you may opt-out of receiving such communications at the time of registration. After registration, you may opt-out by following the link provided in a WoL™ email or by contacting customer service.
    2. Notwithstanding the foregoing, WoL™ reserves the right to contact you with updates relating to your account, the Terms of Use, the Code of Conduct or this Privacy Policy.
    3. To opt-out of receiving communication, please contact us here.
  13. SAFEGUARDING YOUR PERSONAL INFORMATION.
    1. WoL™ only collects personal information to the extent deemed reasonably necessary to serve legitimate business purposes and to facilitate your requests. We take appropriate steps to ensure the security and integrity of any information you provide to us by using industry standard security processes and technology.
    2. When you provide information to WoL™, such information is collected through secure and encrypted connections hosted by our backend technology and servers.
  14. PERSONAL INFORMATION REVIEW, UPDATE, AND REMOVAL.
    1. If you have registered an account, if such accounts are available, you may at any time review or update the contact information we have for you or inform us that you want us to remove your information from our database by contacting customer service. Please be sure to include in your message the name of the feature for which you registered and the email address you used to register so that we can verify your request.
    2. To make such a request, please contact us here.
  15. YOUR CALIFORNIA PRIVACY RIGHTS.
    1. Beginning on January 1, 2005, California Civil Code Section 1798.83 permits customers of WoL™ who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes.
    2. We do not share our customer’s personal information with unaffiliated third parties for their own direct marketing purposes.
    3. Additionally, you may make a request to “be forgotten” from our Websites. Upon such a request, with the exception of organized play statistics, we will remove all information regarding your account.
    4. To make such a request, please contact us here.
  16. QUESTIONS, COMMENTS, AND COMPLAINTS. Any questions or complaints about WoL™ or this Privacy Policy can be addressed by contacting Customer Service via any of the contact points shown in the "Notices" section below.
  17. RIGHT TO CHANGE PRIVACY POLICY. We reserve the right to change this statement at any time. Please visit this page from time to time to check for changes. For additional information about our Websites, please see our TERMS OF USE.
  18. USE OF OUR CONTENT BY MINORS
    1. A NOTE TO PARENTS
      1. WoL™ has developed OUR CONTENT to be an enjoyable experience for children (and adults) of all ages.
        1. We recognize that some younger children may not understand some of the information contained in OUR CONTENT or how OUR CONTENT operates/functions. That is the purpose of the Privacy Policy. Please discuss this statement with your children so that they will better understand how to use OUR CONTENT and the information they may be asked to provide.
        2. WoL™ strongly believes that providing its visitors with accurate and adequate notice about OUR CONTENT will lead to informed choices and decisions about how to use the Websites, as well as protect its users' privacy.
      2. If you have any questions or comments about our policy, please contact us here.
      3. For all other issues, including reviewing, correcting, or deleting your child’s information, please contact Customer Service via one of the contact points shown in the "Notices" section below.
    2. TEENAGERS (AGES 13-17).
      1. WoL™ may collect personal information from users over 12 and under 18 (each a "teenager").
      2. When a user in this age category submits personal information, WoL™ may, but has not obligation, to request a parent or guardian's email address to notify the parent or guardian of the teenager's activity.
      3. Personal information collected from these visitors is subject to the policies set forth above.
      4. If you have any questions or comments about our policy, please contact us here.
      5. For all other issues, including reviewing, correcting, or deleting your child’s information, please contact Customer Service via one of the contact points shown in the "Notices" section below.
    3. CHILDREN UNDER AGE 13.
      1. OUR CONTE are not intended for children under the age of 13.
      2. Children under the age of 13 using WoL™ Products do so at their own risk and WoL™ assumes no liability for said use.
      3. If you have any questions or comments about our policy, please contact us here.
  19. CONTACTING US ABOUT YOUR PRIVACY. If you feel that we are not abiding by this privacy policy, you should contact Customer Service immediately via any of the contact points shown in the "Notices" section below.
  20. NOTICES All notices and other correspondence should be made via any of the following contact point:
  21. Web Form: Our Web Contact Form
    Direct Email: designteam@worldeoflegends.com
    Post: Worlde of Legends™, ATTN: CUSTOMER SERVICE, P.O. Box 84524, Baton Rouge, LA 70884

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